All of our products come with a 30 day bumper-bumper warranty.
Prior to obtaining an exchange please contact us via e-mail we will be happy to work with you and help you out with your product. Often, simple misunderstanding about how to use your new gadget can cause one to believe there is a problem. We are very seasoned in helping IT users truly understand their products.
Exchanges are allowed within 30 days of delivery date if the item is defective upon arrival.
Any shipments that are drop shipped to your customer MUST have a confirmed Paypal address, and will have no eligibility for refunds or returns.
If we are unable to provide an exchange due to no longer carrying inventory of your item, we will provide a return. Returns are subject to 25% restocking fee. Buyer pays shipping on returns and exchanges. Serial number as well as parts of product will be inspected upon receipt of defective item.
Information regarding returns/exchanges is only available via e-mail.
Often, but not always, we are able to provide a pre-paid shipping label for your exchange. This is at our discretion and buyer is still ultimately responsible for return shipping.